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Troubleshooting Streaming

If you are experiencing problems streaming content there are a few steps you can take to try and resolve these issues.

 

Streaming Troubleshooting Options:

  • Use the streaming provider in a web browser.
  • First, try a few different VPN servers. Use "Recommended Servers" or servers physically nearest to you for the best connection speed.
  • Disable Pop-up blockers.
  • Disable Location Services on your device. Turn off location services on your phone. Constant location searching can cause slowdowns.
  • Clear browser cache. Clear your browser cache. Follow the guide here https://www.lifewire.com/how-to-clear-cache-2617980
  • Reinstall whichever streaming application you are trying to use.
  • Open browsers in a new incognito window, log in to a new session to your streaming provider. 
  • Test the streaming on multiple different browsers.
  • Check on https://ipleak.net/ for any errors.
  • Disable WebRTC and Disable IPv6