- Open our website by using this link: HotBot VPN
- Log in to your account by clicking "Login" on the top right of your screen
- If on mobile, tap the "Hamburger" menu on the top right. Then tap "My Account"
- Locate "Send Email" and press it.
- Check your email. (the one you used to login)
- Check your spam/junk folders. If the email doesn't show up, wait, or try again.
- Check that your HotBot VPN username is a valid email address. If not, then you should create a new account with a valid email.
- We’ll send you an email with a link to change your password.
- Click the link and follow the steps to change your password.